Description
Leamington Spa based
Permanent
Part Time - 27 hours per week
Monday - Friday 7:00am - 12:00pm
Alternate Saturdays 8:00am -12:00pm
Our client, a highly sensitive, independent advisory service based in Leamington, is looking for Appointment Advisors to make appointments and answer queries, ensuring an efficient and effective service.
The key responsibilities:
- Handling client contact over the phone and via email and web, ensuring callers feel comfortable
- Administering bookings, maintaining accurate records, ensuring clients are booked into a suitable appoumtnet
- Identifying and obtaining funding for NHS clients
- General administrative and support tasks
- Taking responsibility to safeguard vulnerable people
The ideal candidate:
- Excellent customer service skills and previous experience of telephone work
- Excellent communication skills, non-judgemental and calm
- Able to maintain strict confidentiality
- Computer literate with good keyboard skills
Benefits:
- 34 days holiday pro rata
- Life Assurance
- Pension scheme
Interested?
If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
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