Temporary & Permanent Recruitment Consultancy

5 ways to boost productivity in the workplace

19th November 2019 by Molly Billings

The goal of any leader is, ultimately, to increase output. In the current volatile business climate simply maintaining allows other key players in the industry to gain advantage.

However, simply brandishing a whip and telling your team to ‘work harder’ is far from a sustainable way to truly up productivity. Whilst you may see a small increase in output in the short term, of course any leader worth their salt will know that this simply cannot last, or will be at the detriment of quality and diligence.

Truly increasing productivity isn’t down to one thing; like most elements of effective leadership, the concept should be approached with finesse and an overarching view of the business’ key functions – one of which should always be to ensure that workers are treated well and with respect. Simply pushing them to their limits will lead to high turnover, poor well being and ultimately a complete breakdown in function.

But then what works? How can leaders actually up productivity without compromising other areas? Read on to find out…

Review functions

Most workers aren’t performing as well as they can, but the truth is that it’s not their fault. Often, good workers simply pick up small voids left by others. This may be as simple as watering plants, or fixing the printer when it jams, yet these little incremental tasks take them away from their actual jobs and waste time. It may take just five minutes to fix a printer jam, but this one task takes them out of whatever they were doing and it may take more than half an hour to get back into the productivity ‘zone’. If you want to ensure that all workers are operating at 100%, take away the fluff that surrounds their core function.

Promote breaks

It sounds counterproductive, yet ensuing that workers are taking the time to mentally decompress between big tasks is massively beneficial to productivity. A survey conducted by Tork in the US last year found that those who took a fifteen-minute break between big tasks to decompress were not only 38% happier at work, but also 22% more productive; the study also found that the quality of their work was better. So, to do more, professionals must work less.

Set small goals

It’s all well and good aiming for a grand company objective – yet often this is vague and sets no roadmap to strive for. Your workers don’t need to know that they’re aiming for ‘excellence’ in customer service. This is a given, and provides absolutely no aide in getting there. Instead, set smaller, far more achievable goals with tangible roadmaps to success. Instead of ‘excellence’, why not ‘Upsell THIS service to 10 customers today’. This is easily achievable, and ups productivity through proper guidance.

Consider work-life balance

No professional is at their best when they can’t mentally divide themselves for their work. Burned out workers get ill, they let things slip and their wellness evaporates, along with their drive and purpose. ONS research suggests that work-related stress was the single largest cause of workplace absence last year. And if you’re their manager, it’s your fault, not theirs. Fight this by ensuring that they aren’t messaged about work outside of work hours, that they go home on time every day, and that they don’t work in evenings and weekends. By dividing these two worlds, they’ll be far more refreshed and ready to work.

Promote collaboration

Good teams work together to achieve goals, and as a worker, knowing that you have a vast network of expertise that you can call upon if you’re stuck is a massive advantage. But this doesn’t come naturally. Workers are far more likely to simply try and keep their workloads to themselves – so it takes the promotion of collaboration from managers to make it happen.

Ways to diversify your workforce

15th November 2019 by Molly Billings

Companies are always striving to challenge and improve their workplace diversity. It takes focus, time, and investment – but there are ways to approach it that make the task much easier and better.

Businesses can massively benefit from creating a varied workplace, from output to innovation. Here are five ways you can do this in your company:

Create a decision-making team

A Forbes study conducted over two years and with over 600 businesses found that those with inclusive teams make better business decisions 87% of the time. This being said, creating a decision-making team to hire people not only helps boost inclusion in the company, but also increases your chances of diversifying your company in a less-forced way, steadily and with the help of employees. The same Forbes study found that these teams outperform individual decision-makers 66% of the time. Forming boards and teams throughout the business is a great way of integrating employees and encouraging discussions and better work relations.

Educate employees and managers

It’s imperative to make sure that managers understand the importance of creating a diverse workplace through their hiring and management of the employees. They are the primary point of contact between the C-Suite and workers; managers are the first people to go to when talking about developing a more diverse workforce.

Assessments of facilities need to take place, as well as ways to celebrate a varied work structure for employees. According to Josh Bersin research, a leading industry analyser, inclusive companies are 1.7 times more likely to be classed as innovative and a leader in their field. This starts with management.

Build diversity-friendly workforce policies

The best way to diversify your workforce is to make people feel comfortable and happy working for you. A good way to do this is to allow employees to take work off for religious holidays that may not be associated with the company as standard, as well as have some flexibility with hours so that employees feel like they are welcome in what is being promoted as a culturally diverse company.

Mentorship programs

Mentoring is a great way of ensuring that everyone in the company has the opportunity to advance in the business. Employees with high potential should be offered mentors who will guide them in learning key skills and elevating them through the company. This way you can take on a larger range of workers from a diverse background and develop the top prospects, hopefully creating more diverse departments at every level of the company.

Ask employees for referrals

A great way to get on new talent from different backgrounds, races or age is to ask for referrals from employees. Tell the employees that you are looking for an individual who has a set of skills and are willing and ready to pick up more. Including them in the process expands your recruitment net and can help find those hidden talents that help to diversify your workforce.

Leaders feel isolated at work

12th November 2019 by Molly Billings

Managing a team of skilled people is the dream for many professionals. In fact, one in five Brits believe that managing a team is a sign of success in the workplace, a survey from CV-Library revealed, however, this success comes at a price.

According to CV-Library research, 27.2% of senior leaders admit to feeling lonely in the workplace with 40% claiming that people’s attitudes towards them changed after they moved into a more senior position.

The study of 300 senior members of staff from across the UK discovered that loneliness also permeated into their personal lives. So much so that over half (56.8%) stated that their home life had suffered as a result of work. In addition, 54.7% said that it’s not worth it to be where they currently are in their professional career.

“Reaching the top is an attractive goal for many, but even the most senior employees need support in the workplace. Particularly if you’re working long hours and shoulder huge levels of responsibility” said Lee Biggins, Founder and CEO of CV-Library.

“Naturally, as a senior member of staff, you’ll have to remain neutral towards your teams, but this can result in feelings of exclusion. Moreover, you’ll have a responsibility to provide support to your employees, but don’t forget about yourself! Seek help from other senior members of staff, especially in the transition period after being promoted.”

The research went on to reveal that senior leaders are most likely to feel lonely in the workplace because they have little in common with colleagues (42.7%), work in an office on their own (34.4%) and because their peers are much younger than them (24.4%).

When asked what they think are the best ways for employers to prevent loneliness in the workplace, senior leaders suggest the below:

Put appropriate support in place (49.2%)
Have more office socials (34.5%)
Hire a diverse team (32.9%)
Construct an open-plan office (28.2%)
Improve the on-boarding process (27%)

Biggins added: “As a senior employee, you may feel unable to talk about any feelings of loneliness because of your status in the company. To combat this, it’s important to prioritise your own well-being and work closely with other leaders.

“Whether you organise company socials to blow off some steam away from the workplace, or have regular catch ups with fellow manager, it will help you to forge stronger working relationships. In turn, this should encourage a more open and supportive atmosphere.”

Don’t trust ‘productivity’ tools

11th November 2019 by Molly Billings

In a progressively digital world the number of tools and apps on the market, which are designed to make our jobs easier, is somewhat staggering.

With start-ups regularly coming onto the scene purporting to offer the latest and greatest productivity tool, it’s easy to get caught up in the ability these technological advances can have. However, is it possible these new tools are actually hindering our productivity?

Therefore, it is time business leaders and managers take a step back and review their productivity tools and whether they should trust them. To help you recognise whether your tools are helping your productivity, Medium shared a list of three top tips to track this.

Evaluate your needs

A good staring point Medium suggests is to list areas which you wish to be more efficient with and then sort them into categories. Then identify the key thing you need the most help with in each category. For example, from this if you realise you need a more effective way of taking notes during meetings, conduct some research into tools to help with this to benefit you and your tasks.

Keep track

As the adage saying goes, ‘less is more’. This is particularly true when it comes to your choice of productivity tools. To keep on top of things it’s vital that you keep track of the many tools you are using, for example you may discover you are using too many for one task. If this is the case, start eliminating the one you do not use. Streamlining your tools on a regular basis like this will stop you from using more tools that aren’t necessary.

Use only what you need

Lastly, Medium warns business leaders and managers shouldn’t get caught up in the false need to use what’s new and hot on the market. Remember each tool that you use should be making life easier at work, while also improving your productivity. However, if they are making things more complicated it may be worth ditching them altogether.

How to make better professional decisions

8th November 2019 by Molly Billings

Making important decisions is a fundamental part of any business leader’s role. Whether it’s determining how to better improve company policies or how to enhance an organisation’s profits, these decisions are never easy and can result in a number of repercussions.

According to The Balance Careers, managers often face unstructured issues within the workplace, which are there to test their abilities as a decision maker and will therefore ultimately impact their success as a manager.

It’s imperative that every leader gets these right, as getting them wrong can all too often lead to a lack of trust in you as a manager, which would likely lead to a loss on morale as employees lose faith.

Below are three tips to help you make better career decisions as a leader:

Removing emotion

When it comes to making key decisions, leaders should be aware not to let their emotions play a part in this. Emotions can rush a judgement or slow a process down, therefore The Balance Careers suggests stepping back and reflecting on the situation before making any snap decisions.

Reversing decisions

Once a decision has been made, every leader should be aware that this can’t be reversed as easily as they hope. However, The Balance Careers warns that managers should not fall victim to self-doubt when they have a called a decision, as this can lead to extra stress and frustration among teams and employees.

Learn from your mistakes

This well-known phrase is imperative for every business leader. As such, to strengthen your capabilities to make decisions you should reflect on ones you have made in the past and review them to help you improve your decision-making in the future.